Part of Cycling Without Age UK — Charity No. 1188400 County Coordinator
Volunteers & visitors

Resources & Downloads

Policies, forms and guidance for pilots, hub leaders and members of the public. All documents are provided free to download.

Hub leaders: To add or update a document, email kiran.audit@cyclingwithoutage.org.uk with the file and the category it belongs to.
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Safeguarding

Policies and guidance to protect passengers, volunteers and the public.

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Safeguarding Vulnerable Adults Policy
CWAO's approved safeguarding policy covering responsibilities for all volunteers and hub leaders. Includes emergency contacts, abuse recognition guidance and referral procedures.
PDF Download ↓
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DBS Check Guide — For Volunteers
Everything a new volunteer needs to know: how the process works, what to expect from QuickerDBS, what ID to bring, and what happens before you can ride independently.
PDF Download ↓
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QuickerDBS — For Coordinators & Trustees Only
Log in to create a new volunteer's account, initiate a DBS application, or monitor progress. Volunteers cannot self-register — a coordinator must create their account first.
External link Open ↗
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Safeguarding Incident Report
Opens a pre-filled email to the CWAO Safeguarding Lead (Suzanne Williams) with a structured report template. Fill in the blanks and send — no login or download needed.
Email form Open ↗
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Volunteer & Pilot Resources

Training materials, ride guides and operational documents for active pilots.

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Trishaw Pilot Manual
Full operating guide covering pre-ride checks, passenger safety, route guidance and emergency procedures.
PDF Coming soon
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Ride Log QR Code (Printable)
Print and attach to your trishaw. Passengers and pilots can log rides quickly via QR code.
PDF Coming soon
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Pre-Ride Safety Checklist
A quick printable checklist for pilots to complete before each outing.
PDF Coming soon
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Volunteer Induction Pack
Welcome pack for new volunteers — what to expect, who to contact and how to get started.
PDF Coming soon
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Book2Go Volunteer Sign-up
Register as a new pilot on our scheduling platform. Remember to also email your local hub.
External link Open ↗
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Book2Go Pilot Sign-in
Existing volunteers — log in here to book and manage your ride slots.
External link Open ↗
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Policies & Governance

Formal charity policies available to volunteers, partners and members of the public.

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Data Protection Policy
How CWAO collects, uses, stores and protects personal data in compliance with UK GDPR and the Data Protection Act 2018.
PDF Download ↓
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Volunteer Code of Conduct
The standards of behaviour expected of all Cycling Without Age Oxfordshire volunteers.
PDF Coming soon
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Equal Opportunities Policy
Our commitment to inclusive, non-discriminatory service and volunteering.
PDF Coming soon
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Charity Commission Entry
Official Charity Commission register entry for Cycling Without Age Oxfordshire (1188400).
External link Open ↗
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Fundraising & Donations

Gift Aid, donation forms and fundraising guidance.

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Gift Aid Declaration (Online)
Complete a Gift Aid declaration online to increase the value of your donation at no cost to you.
External link Open ↗
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Fundraising Pack
Guidance, templates and ideas for running your own fundraising event in support of CWAO.
PDF Coming soon
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Care Homes & Referral Partners

Information for GPs, social prescribers, care homes and community organisations.

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Service Overview for Partners
One-page summary of CWAO for GPs, social prescribers and care home managers.
PDF Coming soon
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Ride Referral Form
Use this form to refer a resident or patient for a free trishaw ride. Forward to your local hub.
PDF Coming soon
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Partnership Agreement Template
Template MOU for care homes and organisations formalising a regular rides partnership.
PDF Coming soon
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Social Prescribing Information Sheet
For link workers and health professionals — how trishaw rides support social prescribing goals.
PDF Coming soon

Can't find what you need?

Contact our county coordinator directly and we'll point you in the right direction or send you the document you need.

Email coordinator